Online help, FAQs and Support
Tutorials
Quick help (PDF, 1937 KB): How to use STATcube quickly for a query, how to build a table, tips and tricks.
Manual (PDF, 11655 KB): More detailed description of different functions of STATcube: building extensive tables, tips for a faster handling if you use STATcube more often, saving individual tables, user-defined groups and charts.
The appropriate documents can also be found in downloads as pdf.
FAQs
FAQs: Find more specific information concerning the Subscription and the User-Portal
Support
For general inquiries about data the General
information service is the “first port of call” Tel.:
Technical support: If you could nott find the answer to your question in FAQs or in the Manual please send us an e-mail with a detailed description of your problem:
- Which login do you use (guest-login, portal -login, subscription)?
- What do you want to do (search for a topic, create a table, modify a table etc.)?
- Which Database do you access (Population, etc.)?
- Which environment do you use?
- Which browser do you use?
- A screenshot with a report of the error (Strg + Print)
You can reach us by telephone:
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