Online help, FAQs and Support

Tutorials

Quick help (PDF, 1937 KB): How to use STATcube quickly for a query, how to build a table, tips and tricks.

Manual (PDF, 11655 KB): More detailed description of different functions of STATcube: building extensive tables, tips for a faster handling if you use STATcube more often, saving individual tables, user-defined groups and charts.

The appropriate documents can also be found in downloads as pdf.

FAQs

FAQs: Find more specific information concerning the Subscription and the User-Portal

Support

For general inquiries about data the General information service is the “first port of call” phone: +43 1 711 28-7070, in case of more detailed content-related questions please ask the person as mentioned to contact by the specific database commentary.

Technical support: If you could not find the answer to your question in FAQs or in the Manual please send us an e-mail with a detailed description of your problem:

  • Which login do you use (guest-login, portal -login, subscription)?
  • What do you want to do (search for a topic, create a table, modify a table etc.)?
  • Which Database do you access (Population, etc.)?
  • Which environment do you use?
  • Which browser do you use?
  • A screenshot with a report of the error (Strg + Print)

You can reach us by telephone: +43 1 711 28-7378