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ICT usage in enterprises

Remote access
2024
78 %
Increased 2022: 76 %
Sales via e-commerce
2024
31 %
Increased 2023: 26 %
Artificial Intelligence (AI)
2024
20 %
Increased 2023: 11 %

Statistics Austria conducts an annual survey on the use of information and communication technologies (ICT) in Austrian enterprises with at least ten employees in selected branches of the economy. The focus is on topics such as internet use, e-commerce, ICT security, use of cloud services, data analytics and artificial intelligence.

Due to harmonised definitions and a uniform methodology, important indicators for EU-wide benchmarks and goals of the Digital Decade can be identified to monitor the progress of digital transformation. Austrian results are available in the autumn of the particular survey year, EU-wide results at the end of the year.

S: STATISTICS AUSTRIA, Survey on ICT usage in enterprises 2024. Compiled on 16 October 2024. – The Digital Intensity Index (DII) is composed of 12 indicators on the use of information and communication technologies (ICT) in enterprises. To achieve a very low/low/high/very high level of digital intensity, 0–3/4–6/7–9/10–12 indicators must be met by an enterprise.

Q: EUROSTAT, EU survey on ICT usage in enterprises 2024. Compiled on 02 January 2025. – The Digital Intensity Index (DII) is composed of 12 indicators on the use of information and communication technologies (ICT) in enterprises. Enterprises who meet at least 4 of these 12 indicators are classified as having at least basic digital intensity.

S: STATISTICS AUSTRIA, Surveys on ICT usage in enterprises 2010–2024. Compiled on 16 October 2024.

S: STATISTICS AUSTRIA, Survey on ICT usage in enterprises 2024. Compiled on 16 October 2024.

S: STATISTICS AUSTRIA, Surveys on ICT usage in enterprises 2023–2024. Compiled on 16 October 2024. – Artificial intelligence (AI) refers to technologies that imitate intelligent behavior and have a degree of autonomy to perform specific tasks.

Date Title PDF download
2025-01-27 file 20% of enterprises employ ICT specialists
101.1 KB
2024-12-09 file 31% of enterprises use e-commerce
101.3 KB
2024-10-16 file Enterprisesʼ use of artificial intelligence almost doubled within a year
93.9 KB
2024-02-13 file Austrian enterprises need to catch up with digital change
293.8 KB
2023-11-29 file Enterprises need to catch up on digitalisation
282.6 KB
2023-10-17 file 11% of Austrian enterprises use artificial intelligence
135.6 KB
2022-10-13 file Digitisation in enterprises: Flexibility and sustainability have high priority
134.9 KB

Date Title result SDDS+ Special Data Dissemination Standards PR PR press release
2025-10-16 calendar-alt ICT usage in enterprises 2025
Research, innovation, digitalisation / Digital economy and society / ICT usage in enterprises
final PR
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Preview image for 'ICT-Usage in enterprises 2024' ICT-Usage in enterprises 2024

This publication presents the results of the survey on the use of information and communication…

01/2025
Preview image for 'ICT-Usage in enterprises 2023' ICT-Usage in enterprises 2023

This publication presents the results of the survey on the use of information and communication…

02/2024

PDF,  3 MB

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20.00

Preview image for 'ICT-Usage in enterprises 2022' ICT-Usage in enterprises 2022

This publication presents the results of the survey on the use of information and communication…

07/2023

PDF,  4 MB

0.00

19.00

Preview image for 'ICT-Usage in enterprises - Usage of information and communication technologies in enterprises 2021' ICT-Usage in enterprises - Usage of information and communication technologies in enterprises 2021

This publication presents the results of the survey on the use of information and communication…

07/2022

17.00

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Last updated on 2025-01-14.