ICT usage in enterprises

Statistics Austria carries out an annual survey on the usage of information and communication technologies (ICT) in Austrian enterprises. The scope is limited to enterprises from selected industries with ten or more employees. The focus is on several topics of digitalisation such as internet use, e-commerce sales, cloud services, data analytics, artificial intelligence or ICT security.

As the survey is carried out in every EU member state, important indicators for EU-wide benchmarks can be determined. These indicators are used to monitor the progress of the digital transformation of the economy. It provides meaningful results for EU targets of the Digital Decade, a strategic paper of the European Union. Austrian results are available in autumn of the respective survey year, EU-wide results at the end of the year.

Web questionnaire

To the web questionnaire (not available in English)

Use the link to access the online questionnaire and enter your login name (“Anmeldename”) and password (“Passwort”). You can find these on page 1 of the letter we sent you.

When logging in for the first time, it is mandatory to change the password and set a new one of your choice with at least 12 characters (incl. uppercase and lowercase letters; numbers and special characters are allowed). This password is known only to you and cannot be decrypted by Statistics Austria. After confirming the new password, please select “eQuest-Web” on the following page and open the questionnaire “ICT Usage in Enterprises 2026”.

Useful Information:

• Under “E-Mail Verifikation”, you also have the option to enter an e-mail address, which will allow you to reset your password quickly and independently if needed. Provide an e-mail address of your choice and follow the instructions.
• Please note that a time-out is set for the web questionnaire. If you do not perform any actions for 30 minutes, your session will be automatically interrupted. Any unsaved data will be lost. Therefore, please make sure to save your entries regularly!
• By clicking the “Druckversion erzeugen” button, you can create a PDF version of your questionnaire both before and after submitting it to Statistics Austria. You may print this PDF or save it on your computer.

Paper questionnaire

Alternatively, you may also submit your questionnaire to Statistics Austria using the paper questionnaire.

Please enter the name of your enterprise and your identification number in the questionnaire so that we can assign the form to your enterprise. You can find your identification number (FID; beginning with “E” followed by a five‑digit number) on page 1 of the letter sent to you.

Send the completed questionnaire by e-mail to ikt@statistik.gv.at or by post to:

STATISTIK AUSTRIA 
Direktion Bevölkerung
Bereich Forschung und Digitalisierung 
Guglgasse 13
1110 Wien

Business Service Portal (USP)

Your enterprise also has the option to submit the questionnaire via the Business Service Portal (USP), provided that your enterprise is registered there and that you have been authorized for the “eQuest-Web” procedure by your enterprise’s USP administrator. In this case, you do not need survey-specific login credentials for the web questionnaire. Access is granted according to the authorization rules applicable to the USP and is available under “My USP – Services – All Services – eQuest-Web”.

To the Business Service Portal (USP)